Culture Before Strategy

Why Culture Matters One does not need to look very hard to find evidence that high-performing corporate cultures positively impact the bottom line. Here are some compelling arguments for creating a values-driven, high-performing culture. “Research shows that [leaders who] effectively manage the people side of change are five times more likely to meet objectives and […]

Cleaning up Toxic Work Environments

Christine Porath’s recent article in The New York Times created a quiz to assess toxicity in a work environment suggesting that how we treat one another at work matters. Porath presents 13 statements and asks employees to rate them on a seven-point “Always to Never” scale: My manager is disrespectful. People I work with are […]

Little League Coaching Tips

Steve Hermanos wrote an article in San Francisco’s Marina Times about successful coaching tips for Little Leaguers. The tips, taken from the Positive Coaching Alliance, are reminiscent of the wisdom of All I Ever Needed to Know I Learned in Kindergarten by Robert Fulghum. Perhaps leaders, managers, business owners and us executive coaches can take […]

Values-Based Executive Coaching

Even the National Basketball League’s Most Valuable Player, Stephen Curry, one of the top athletes in the world, has Steve Kerr as a coach. Likewise, top executives also hire coaches. It’s important to remember: It’s not about the coach, it’s all about the executive and his or her team. The best executive coaches are in […]

Company Health Quiz

Here is a quick “intuitive assessment” about how well your company functions. Answer these questions—a simple “yes” or “no” will do. Then ask your employees to answer the questions as a validation exercise. What do you think you will discover? Does you company have: a strong set of (published) core values that everyone participated in […]

To Fire or Not to Fire

For anyone with a level of sensitivity or empathy, firing an employee is never fun. In reality, however, sometimes it has to be done. It has to be done when it is best for the company, best for the employee, or best for both. It’s pretty clear when employees need to be let go. Their […]

It’s Not About Me

It was gratifying when one of my clients, Cathy Choi, was the subject of the following NY Times article. http://www.nytimes.com/2012/07/15/business/cathy-choi-of-bulbrite-on-letting-workers-set-values.html Cathy is president of Bulbrite, Inc., and attributes the company’s double-digit growth and much of its success (20% increase in sales) to the values-driven culture we developed together at Bulbrite. Company values impact productivity, work […]

Organizational Character

In David Brooks’ new book, Character, he begins by drawing a distinction between eulogy virtues and résumé virtues. The résumé virtues are those that you bring to the job market and contribute to external success. The eulogy virtues, on the other hand are those that get talked about at your funeral, the ones that are […]

Culture “Fit”

I have presented the case for years that a values-driven corporate culture will create a harmonious environment of like-minded employees that can lay a strong foundation for a company’s mission, vision, and strategic objectives. With these in place, strategic action plans can be implemented to help reach company goals with the “right people in the […]